The Platinum Garden Arbour is complete with a swing seat bench where 3 people can easily relax and enjoy the sun and the beauty of their garden arbour. This product is manufactured from fully pressure treated timber and distributed by an FSC certified company. All panels are part assembled, complete with good pictorial instructions for quick and easy construction and supported by a. Robust Design, FSC Certified Timber, Pressure Treated Timber.Seat for 3 People, Swing Seat, Sloping Apex Roof. Including Roof Overhang - H 195, W 179, D 80 cm; Base - W 157, D 79 cm. ALL deliveries are carried out by a uniformed 2 man service to room of choice. Unpacking, installation and package removal will not form part of this agreement.
All our deliveries are FREE to England, Wales & Central Belt Scotland. Scottish Islands, Isle of Wight, Isle of Man, Channel Isles, Northern Ireland & EIRE. Alternatively you can send the goods back at your cost, this has to be in pristine unused condition and sent via a trackable service. Our aim is to provide you with the best quality products at the best price with a 100% satisfaction guarantee. If you decide to change your mind about your order and want to cancel it please try to notify us before the item is despatched (exclusions apply on made to order products).
But if for any other reason apart from damages / faults you decide the product is not for you then please notify us within 14 days of receipt and we can arrange your return (this does not affect your statutory rights). Alternatively, we can safely arrange your return saving you all the hassle, this will be subject to a minimum admin charge, please note these charges will differ by product type and we will endeavour to make this clear on the product page. For damaged / faulty orders this charge does not apply and will be collected free of charge.In all circumstances we ask customers to take photos of the box if you suspect any damage, this will help with our investigation on whether it was carrier damage or a manufacturing fault. We reserve all rights on our decision to replace either damaged / faulty parts or a complete unit once we have completed our investigations all will be done free of charge. Our carriers are not insured to carry such large items so we do advise to keep hold of the original packaging before commencing with assembly. Made to order / Bespoke (personalised) Ready assembled.
Failure to do this will result in all responsibility belonging to the customer and these items will be non-returnable. All bespoke items where they are personalised by the customer e. Fabric and colour chosen specifically, then these are also non-returnable. Made to order items includes bedroom furniture, living room furniture, divan beds, tv beds, grandfather & grandmother clocks, wall & mantel clocks all these will have made to order clearly stated on the product page. The wrong item has been delivered.
If it's our fault and you have received the wrong item(s) we will arrange collection free of charge and make the necessary arrangements for the correct item to be delivered as a priority. It takes time to get accustomed to anything new. In the case of a mattress, its somewhere around 30 days a.A the break-in period so we ask you to be patient. Your body has been used to your old mattress for such a long time it will be a shock to the system when it lies on something new. Below are what we do not class as a defect or fault. Mattress didnt suit or match customers expectations, this would be considered as a remorse reason for return. Comfort level not as expected.
Indentations in the mattress: The components utilised will settle in use and could compress to varying degrees due to the weight and shape of the sleeper and may result in a body impression. There is no cause for alarm; this surface settling or compression is not a structural or design defect, but normal, Compression of upholstery materials of less than 4.5cm is within acceptable industry standards by FIRA (depending on the age of the mattress) and should not be considered a fault. Natural fillings will be subject to more settlement, and may result in patches of uneven wear and tear - this is classed as normal settlement. The office is closed on bank holidays. Bespoke ready assembled furniture which is handmade and can take up to 4 weeks & 2.
And the most important bit of informationdelivery is FREE! We deliver to most postal areas in the UK including Northern Ireland. However, geographical location and courier availability can restrict our service.We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and the Isle of Man. All our deliveries are UK mainland only (we will confirm on the product page if we cover elsewhere) from Monday to Friday between 7am and 9pm. Before ordering anything please measure the floor space where the item will be housed. Please also measure your door space so the item can fit through (especially for assembled furniture). All deliveries will be between the hours of 8.30am and 7pm unless otherwise stated on the product page.
Not all drivers carry mobile phones so pre-calls before your order arrives is not part of this service and cannot be requested as a special arrangement. We can however provide details of the courier company and you can contact them for more information. ALL deliveries are carried out by a uniformed person and this service is to your front door only. The driver is not insured to take this into a room of choice.High-value items will need to be signed for. Under extreme circumstances we will accept for goods to be left in a safe place, we will need confirmation in writing from you that you accept full responsibility if the order is lost or damaged.
If no-one is at home, the courier will attempt to leave smaller parcels with a neighbour. After this, if the item is small and light the courier will leave it with a local pick-up shop and notify you of the location. For multiple orders: Your products may arrive separately or from different couriers, but dont worry; you wont be charged for additional deliveries. Please note that we reserve the right not to deliver an order if we believe the address isnt secure, for example to a communal postal address or PO box.
If this affects an order you place, we'll notify you as soon as possible. Named day or timed deliveries are not possible at this moment in time.
All deliveries will be between the hours of 7am and 9pm unless otherwise stated on the product page. Please note due to unforeseen circumstances or traffic, your order may run over the allotted time window.If this happens the driver will endeavour to contact you and advise how long he/she will be. All deliveries will be delivered to a ground floor area. If you live in a flat and lift access is available, then please advise the driver before they arrive. In most cases your order will be delivered within the time window provided. All items delivered by 2 persons are considered heavy / high value items and will need to be signed for. Under extreme circumstances we will accept for goods to be left in a safe place, we will need confirmation in writing from you that you accept full responsibility if the order is lost or damaged and a signed signature needs to be left for the driver to collect. If no-one is at home then the courier will try to contact you in the first instance, if nobody answers they will wait a maximum of 5 mins.
Failing this the courier will attempt to leave your order with a neighbour. All deliveries will be delivered to your preferred room of choice. For multiple orders: Your products will arrive at the same time, unless otherwise stated. All our ready assembled furniture from the REDI FURNITURE brand is bespoke to what you want and handmade, in the UK of course! So this does take a little more time than our flat pack items but our aim is to get this to you as quickly as possible in pristine condition usually within 4 weeks.Most importantly we advise all customers to measure the floor space where the item will be housed. Please also measure your door space so the item(s) can fit through comfortably. All furniture is made to fit through standard sized doorways. Deliveries are carried out Monday to Sunday between 7am and 7.30pm. Delivered to room of choice and packaging removed. If the driver fails / forgets to remove the packaging please remind them that this is part of the service. Covers for carpets if required. All ready assembled items are considered heavy / high value items and will need to be signed for. Under no circumstances will goods be left in a safe place or with a neighbour. For multiple orders: Your products will arrive at the same time. Restricted postcodes: If we can deliver your order to a restricted postcode then the following areas will incur an extra surcharge (will vary by product, see product page for more details); LD, LL, SY, SA, PL, TA, TQ, TR. Central Belt Scotland G, FK, KY, KA, ML, EH, DG, TD, Scottish Highlands AB, DD, IV, KW 1-14, PA 21-38, PH 1-26, 30-41, 49-50. BT, GY, HS1-9, IM, JE, KW, ZE. We absolutely value customer feedback and want to make sure everything from selecting your product, to paying, all the way down to using your product that you are 100% satisfied. The office is closed over the weekend and bank holidays.
As we are an online company we cannot accept telephone payments. Sign up to our spam-freenewsletter. Designed and developed by uBer shop design.The item "Platinum Wooden Garden Arbour Large Pergola Swing Seat Trellis Fence FSC Timber" is in sale since Sunday, June 3, 2018. This item is in the category "Garden & Patio\Garden Structures & Shade\Arbours & Arches". The seller is "theallthingsfurniturecompany" and is located in UK. This item can be shipped to United Kingdom.